FAQ

What payment methods do you accept? 

Our site accepts payments via PayPal, Visa cards, Mastercard and American Expres cards

When will my order be processed?

Your order will be immediately received and processed on the same day or the day after you place your order

How can I track my order?

You can track your order here,https://www.elixlamp.com/pages/track-your-order

How can I return my order?

For returns you can contact our email and we will reply as soon as possible info@elixlamp.com 

How long does the return process take?

We're sorry but this doesn't depend on us but on the shipping company or the supplier himself